Levittown Property Tax: Fast NY Rate Lookup & Appeal Help

Levittown Property Tax rates for 2026 are posted by the Nassau County Department of Assessment, and the online portal at lrv.nassaucountyny.gov lets you enter an address to see the Levittown NY tax rate, the Levittown tax bill calculator, and the exact due dates for each payment. The Levittown county tax rates combine the general, school, and municipal levies, and the Levittown tax district boundaries define which portions of your property fall under each levy. If you need the Levittown tax collector contact, call (516) 571-1500 or email ncfield@nassaucountyny.gov for direct assistance. Payments can be made securely online through the Receiver of Taxes website, and the portal also shows any pending balance from the Levittown tax delinquency list. Quick access to the Levittown tax assessment notice helps you verify that the assessed value matches your records.

Levittown Property Tax appeal process begins with filing an Application for Correction of Assessment via the AROW system before the March 2, 2026 deadline. Homeowners can lower their bill by completing Levittown property tax exemption forms, especially the Levittown homestead exemption, which is part of the Levittown tax relief programs. The Levittown real estate tax history shows trends that inform Levittown property tax savings tips, while the Office of the Nassau County Clerk provides deed records to confirm ownership details. For any questions, the Tax Assessor office at 240 Old Country Road, 4th Floor, Mineola, NY 11501 is ready to help, and the Deed Recorder’s public search portal offers additional verification tools.

Search Nassau County Property Tax

Property tax records for homes and businesses located in Levittown are administered by the Nassau County Department of Assessment, which maintains a public search portal on the county’s official website. The portal, called the Land Records Viewer, allows any resident to look up an address, Section-Block-Lot (SBL) number, or owner name and pull the current assessment, tax class, exemption status, and parcel boundaries. Levittown is an unincorporated hamlet within the Town of Hempstead, so all property tax functions, including assessments, exemptions, appeals, and bills, are coordinated through Nassau County offices in Mineola.

To begin a search, residents open the Land Records Viewer through the Nassau County Department of Assessment website and type the full street address into the Property Search bar. The system returns a parcel summary, which includes the assessment roll year, the property’s tax class, the assessed value, and any active exemptions. From the summary page, users can click through to view tax bill history, the most recent tentative assessment roll entry, and a map image showing the parcel outline within the Levittown tax district boundaries.

For a deeper property tax investigation, the same portal offers a raw-data option under the Assessment Rolls tab. This tab shows all parcels in a chosen neighborhood and is useful for comparing similar Levittown homes to verify whether an assessment is in line with neighborhood values. A side-by-side comparison frequently forms the basis of a successful tax appeal or exemption application.

Quick Search Steps for Levittown Property Tax

1. Visit the official Nassau County Department of Assessment website.
2. Click “Property Search” in the main navigation bar.
3. Type the Levittown street address, SBL number, or owner name.
4. Review the parcel record for the assessment year, tax class, and exemption status.
5. Download or print the record for use in appeals, exemption filings, or bill verification.

Nassau County Department of Assessment Office

The Nassau County Department of Assessment is the official body that sets property values, processes exemption applications, and supports the Assessment Review Commission (ARC) in hearing appeals. The office accepts in-person visits, phone calls, and email inquiries, and it serves as the central records custodian for every parcel located in Levittown. Because Nassau County completed a countywide reassessment in 2018, the current assessment roll is the basis for all property tax bills issued in Levittown.

Homeowners frequently contact the Department of Assessment to ask about the Levittown tax assessment notice, verify the figures on their tax bill, request copies of property records, or confirm whether a particular exemption has been applied. The office also issues annual notices when the tentative assessment roll is released, and it processes exemption renewals for senior citizens, veterans, persons with disabilities, and other qualified applicants.

For homeowners who cannot resolve an issue online, the Department of Assessment accepts written correspondence and in-person visits. The office is located in the county seat of Mineola, which is a short drive from most Levittown neighborhoods, and the staff is trained to assist with tax bill questions, exemption paperwork, and assessment disputes.

Key Functions of the Department of Assessment

• Sets the annual assessed value for every Levittown parcel.
• Processes the Levittown homestead exemption and other property tax exemption forms.
• Maintains the public-facing Land Records Viewer search tool.
• Supports the Assessment Review Commission with records and testimony.
• Issues the annual Levittown tax assessment notice to property owners.

Levittown NY Tax Rate Structure

The Levittown NY tax rate is not a single number. It is the combined total of several separate levies imposed by Nassau County, the Town of Hempstead, the Levittown school district, and numerous special districts that serve the hamlet. Each levy is calculated as a rate per $100 of assessed value, and the sum of all applicable rates appears on the property tax bill under the heading “Total Tax Rate.” Because the Town of Hempstead comprises only a small share of every property tax dollar, the largest portions of a typical Levittown tax bill come from county and school district levies.

Rates change every year based on the budgets adopted by each taxing jurisdiction, and the Nassau County Department of Assessment releases the new General Tax Rates after the budget process concludes. School district rates are set independently by each school board and are added to the tax bill separately, which is why Levittown residents see a distinct school tax line item on their bills. Special district rates, such as fire, water, sewer, and lighting districts, are added only if the property falls within the boundaries of those districts.

To understand the Levittown NY tax rate that applies to a specific parcel, residents should review the most recent tax bill, check the published General Tax Rates on the Nassau County website, and confirm which school district and special districts serve the property. The Land Records Viewer identifies the school district code and lists any special district overlays for the parcel.

Sample Composition of a Levittown Tax Bill

Levittown School District Tax Information

The Levittown school district tax is collected by the Nassau County Receiver of Taxes on behalf of the local school board, and the funds are disbursed directly to the school district treasurer. The school district sets its own budget each year, and the resulting tax rate is added to each Levittown property tax bill as a separate line item. Because school taxes often represent a major share of the total bill, even small changes in the school budget can affect the amount owed by each homeowner.

Residents who want to verify the school district serving a specific address can use the Land Records Viewer to identify the school code, then cross-reference the code with the school district’s official budget documents. Comparing the prior year’s tax bill with the current year’s bill is the simplest way to identify rate changes and to plan for any increase in the Levittown property tax due dates or amounts.

School taxes are billed twice each year, and the Nassau County Receiver of Taxes is responsible for sending out the combined bill that includes both general and school levies. Homeowners who qualify for the school tax relief credit or the enhanced STAR exemption can reduce the school portion of their bill by filing the appropriate forms with the New York State Department of Taxation and Finance.

Documents Used to Verify Levittown School District Tax

• Most recent property tax bill from the Receiver of Taxes.
• Annual school budget vote results.
• Property record from the Land Records Viewer showing school code.
• New York State School Tax Relief (STAR) program documents.

Property Tax Bill Components for Levittown

A typical Levittown property tax bill lists the parcel identifier, the assessed value, every applicable tax rate, the amount due for each levy, the total amount due, and the payment deadlines. The bill also shows any exemptions that have been applied, including the Levittown homestead exemption, senior citizens exemption, veterans exemption, or persons with disabilities exemption. Reviewing each line item is the best way to catch errors that may affect the total amount owed.

Property owners should compare the assessed value on the current bill with the figure shown on the Land Records Viewer. If the two values do not match, or if a recently granted exemption is missing from the bill, the Nassau County Department of Assessment should be contacted immediately. Errors in exemptions or assessed value are among the most common reasons that Levittown property tax bills end up being higher than they should be.

Payment deadlines are printed on the bill and are non-negotiable. Late payments accrue penalties and interest, and unresolved delinquencies can eventually lead to a tax lien sale. Homeowners who anticipate difficulty paying on time should reach out to the Receiver of Taxes as early as possible to ask about installment plans or hardship relief programs.

Common Items Listed on a Levittown Tax Bill

Levittown Homestead Exemption Eligibility

The Levittown homestead exemption is a property tax relief program that lowers the taxable assessed value of a primary residence. To qualify, the homeowner must occupy the property as their legal primary residence, hold title to the home, and meet any other eligibility rules set by New York State. The exemption is not automatic; homeowners must file the appropriate form with the Nassau County Department of Assessment by the published deadline to receive the benefit.

Most homestead exemption applications managed by the county are due by January 2 of the tax year. Because the deadline is firm, homeowners are encouraged to file early and to keep a copy of the submitted form for their records. The Department of Assessment reviews every application, verifies the information, and applies the exemption to the parcel record. Once granted, the exemption typically continues automatically as long as the homeowner remains eligible.

The savings from a Levittown homestead exemption vary from year to year based on the exemption amount set by New York State. Homeowners can review the current exemption value on the New York State Department of Taxation and Finance website or by contacting the Nassau County Department of Assessment through the contact information listed on the official county website.

Required Items for a Homestead Exemption Filing

• Completed exemption application form.
• Proof of property ownership (deed or recent tax bill).
• Proof of primary residence (government-issued ID, voter registration, or utility bill).
• Any additional supporting documents listed on the application.

Additional Levittown Property Tax Exemption Forms

Beyond the homestead exemption, Levittown property owners may qualify for several other exemptions that reduce the taxable assessed value. These include the senior citizens exemption, the veterans exemption, the persons with disabilities exemption, the Cold War veterans exemption, and the Volunteer Firefighter or Ambulance Worker exemption. Each exemption has its own form, its own eligibility rules, and its own filing deadline, which is typically January 2 of the tax year.

The senior citizens exemption provides additional savings for homeowners aged 65 and older whose income falls below a state-set threshold. The veterans exemption provides savings for service members who meet specific service-related criteria, and the disability exemption is available to homeowners with documented qualifying disabilities. Some exemptions can be combined, allowing a Levittown homeowner to stack multiple reductions on the same property.

Exemption forms are available from the New York State Department of Taxation and Finance, the Nassau County Department of Assessment, and local legislators who host outreach events. Homeowners should review all available options to ensure they are not missing out on savings that could significantly reduce their annual tax bill.

Exemptions Available to Levittown Homeowners

Levittown Property Tax Appeal Process

The Levittown property tax appeal process is administered by the Nassau County Assessment Review Commission (ARC). Any property owner who believes the assessed value is higher than the actual market value, or higher than the values of comparable properties, may file an appeal. The appeal must be filed during the open window, which the Department of Assessment announces each year when the tentative assessment roll is released.

An appeal begins with the filing of an Application for Correction of Assessment. The form is available on the Nassau County website, and it can be submitted electronically through the AROW (Assessment Review On the Web) system at nassaucountyny.gov/arc/arow, or in person at the ARC office. Homeowners should attach supporting evidence, such as recent sales of comparable Levittown properties, photographs of any property defects, or a professional appraisal.

After the application is submitted, ARC schedules a hearing. The homeowner may appear in person, send a representative, or, in many cases, have the case decided on the paperwork alone. A successful appeal results in a reduced assessed value, which lowers the Levittown tax bill for the year in question and may also be reflected in subsequent years.

Steps in the Levittown Property Tax Appeal Process

1. Confirm the current assessed value on the Land Records Viewer.
2. Gather evidence of comparable Levittown sales or property defects.
3. File the Application for Correction of Assessment through AROW or in person.
4. Attend the ARC hearing or request a paper review.
5. Receive the decision and verify the corrected assessment on the next tax bill.

AROW Online Appeal System for Levittown

AROW, which stands for Assessment Review On the Web, is the official online appeal system used to file a Levittown property tax appeal. The system walks homeowners through each step of the application, allows uploads of supporting documents, and provides a confirmation receipt once the filing is complete. Using AROW eliminates the need to visit the ARC office in person and provides a clear electronic record of every submission.

To use AROW, homeowners create an account, link the parcel to the account, and complete the Application for Correction of Assessment. The system requests the requested reduced value, the reason for the appeal, and any supporting evidence. Once the application is submitted, the homeowner can log back in at any time to check the status of the appeal, view scheduled hearing dates, and read the final decision.

Because the appeal window is short, homeowners are encouraged to register with AROW as early as possible. Technical questions about the system can be directed to the ARC office, and general questions about the appeal process can be answered by the Nassau County Department of Assessment.

Benefits of Filing Through AROW

• Available 24 hours a day during the appeal window.
• Reduces paperwork and eliminates the need to visit the office.
• Stores all supporting documents in one place.
• Sends automatic confirmation receipts.
• Provides real-time case status updates.

Levittown Real Estate Tax History Records

Levittown real estate tax history records show the assessed value, exemptions, and tax amounts for a parcel across multiple years. The records are useful when preparing an appeal, because they reveal whether the assessment has been adjusted recently and how the parcel compares to similar properties over time. Reviewing tax history is also a good way to track whether exemptions have been applied correctly each year.

Tax history is available through the Land Records Viewer, the Nassau County Department of Assessment, and the Office of the Nassau County Clerk. The Clerk’s office maintains recorded documents that may include information about ownership changes, liens, and prior tax disputes. Combining the assessment history with the recorded documents gives a complete picture of a Levittown parcel’s tax profile.

For homeowners researching neighborhood trends, comparing tax history across multiple parcels can highlight streets or blocks where assessments are out of line. This data often forms the foundation of a successful appeal, because it provides objective evidence that a particular property is over-assessed relative to its neighbors.

What Real Estate Tax History Can Reveal

• Year-over-year changes in assessed value.
• Application and removal of exemptions.
• Patterns in tax bill amounts and rate changes.
• Prior appeals and their outcomes.
• Comparisons with similar parcels in the same neighborhood.

Levittown Tax Payment Methods

Levittown tax payment online options are available through the Nassau County Receiver of Taxes website, which accepts electronic payments by check or credit card. Online payments are posted quickly, and homeowners receive a confirmation number that serves as proof of payment. The online portal also stores payment history, making it easy to track bills and confirm that each payment was applied correctly.

Homeowners who prefer to pay by mail can send a check to the Receiver of Taxes office using the envelope enclosed with the tax bill. Payments are credited on the date the office receives them, so mail should be sent with enough time to arrive before the deadline. In-person payments are also accepted at the Receiver of Taxes office during business hours.

For homeowners who pay their property tax through an escrow account, the mortgage servicer handles the payment directly. In that case, the homeowner receives a copy of the bill for their records and does not need to send a separate payment. Any discrepancies between the escrow payment and the actual bill should be reported to the mortgage servicer promptly.

Accepted Levittown Tax Payment Methods

Levittown Tax District Boundaries

Levittown tax district boundaries determine which school district, fire district, water district, and special districts serve a specific parcel. The boundaries are drawn by the agencies that provide each service, and they can change over time based on annexation, de-annexation, or service-area adjustments. Knowing the exact districts that apply to a property is essential for understanding the full breakdown of a Levittown tax bill.

The Land Records Viewer shows the school district code and lists any special district overlays for each parcel. The Nassau County Department of Assessment and the Town of Hempstead also publish district maps that allow residents to identify the boundaries visually. When in doubt, residents can contact the Department of Assessment to confirm which districts apply to their address.

District boundaries matter because each district adds its own levy to the tax bill. A home on the edge of one fire district may pay a different fire protection rate than a home across the street in a neighboring fire district. Verifying the correct district assignment is one of the simplest ways to confirm that a Levittown tax bill is accurate.

Common Tax Districts Affecting Levittown Parcels

• Levittown Union Free School District.
• Island Trees Union Free School District (for parts of Levittown).
• East Meadow Union Free School District (for parts of Levittown).
• Local fire protection districts.
• Water and sewer districts operated by the Town of Hempstead.
• Lighting, garbage, and other special districts.

Levittown Property Tax Savings Tips

Levittown property tax savings tips begin with making sure every available exemption has been applied. Many homeowners miss the senior citizens exemption, the veterans exemption, or the disability exemption simply because they never file the paperwork. Reviewing the list of available exemptions once a year is a simple habit that can produce meaningful savings on every future tax bill.

Another effective strategy is to file an appeal whenever the assessed value appears out of line with comparable properties. The Land Records Viewer makes it easy to compare similar Levittown homes, and the AROW system makes the appeal process straightforward. A successful appeal reduces the assessed value, which in turn lowers the tax bill for the year in question and may also carry forward.

Homeowners should also review the tax bill itself for errors, including incorrect square footage, missing exemptions, or misapplied special district charges. Errors are more common than most residents realize, and catching them early can prevent overpayment. Finally, paying the bill on time avoids penalties, interest, and the risk of a tax lien sale, all of which add unnecessary cost.

Practical Levittown Tax Savings Strategies

1. File every exemption for which the homeowner qualifies.
2. Compare the assessment with similar Levittown properties each year.
3. File an appeal through AROW when the assessment is too high.
4. Verify the school district and special district assignments.
5. Pay the bill on time to avoid penalties and interest.
6. Keep copies of every tax bill and exemption certificate.

Office of the Nassau County Clerk Records

The Office of the Nassau County Clerk maintains the official records of property ownership, deeds, mortgages, and liens for every parcel in the county, including all Levittown properties. These records are useful for confirming ownership, tracking the history of a parcel, and verifying the legal description tied to the assessment. They are also a key resource for title searches, estate planning, and resolving ownership disputes.

The Clerk’s office provides a public search portal on its official website, where users can search by name, document type, or parcel identifier. Documents can be viewed online, and certified copies can be ordered for an additional fee. Many property owners review the Clerk’s records in conjunction with the Land Records Viewer to ensure that the assessment record matches the official ownership record.

For homeowners researching a potential purchase, the Clerk’s records can reveal easements, covenants, or open liens that may affect the value of the property. Reviewing these records before closing is a standard part of due diligence, and it can help buyers avoid unexpected issues that could affect the future Levittown tax bill.

Records Maintained by the Nassau County Clerk

• Deeds and property transfers.
• Mortgages and satisfactions of mortgage.
• Liens, including unpaid tax liens.
• UCC filings and other public records.
• Court records related to real property.

Tax Delinquency and Penalty Information

Tax delinquency occurs when a property tax bill is not paid by the published deadline. Once a bill becomes delinquent, penalties and interest begin to accrue according to the schedule set by the Nassau County Receiver of Taxes. Persistent delinquency can eventually lead to a tax lien sale, in which the right to collect the unpaid taxes is auctioned to a third party. Resolving a delinquency quickly is the best way to limit additional costs.

Homeowners who anticipate difficulty paying on time are encouraged to contact the Receiver of Taxes as soon as possible. The office may be able to arrange an installment plan or provide information about hardship relief programs. In some cases, the homeowner may also be eligible to defer taxes through a senior citizens or disability deferral program.

Reviewing the Levittown tax delinquency list, which is published periodically by the County, can also help current owners understand the consequences of nonpayment. The list is a public record, and appearing on it can affect future property sales, refinance approvals, and the ability to obtain a clear title.

Consequences of Levittown Tax Delinquency

• Accumulating penalties and interest on the unpaid balance.
• Loss of eligibility for certain installment plans.
• Inclusion on the public tax delinquency list.
• Risk of a tax lien auction.
• Complications during a future sale or refinance.

Levittown Property Tax Due Dates

Levittown property tax due dates are printed on every tax bill issued by the Nassau County Receiver of Taxes. The county typically issues two main tax bills each year, one covering the general and school levies, and a second covering remaining school and special district levies. The exact dates vary by year, so homeowners should always rely on the dates printed on the current bill rather than on a previous year’s bill.

Missing a due date triggers penalties, so homeowners are encouraged to schedule payments in advance, especially if they are paying by mail. Online payments made through the Receiver of Taxes website are typically posted on the same day, which can be helpful for homeowners who are close to a deadline.

Homeowners who have questions about due dates, installment plans, or hardship relief can contact the Receiver of Taxes directly through the Hempstead Town website. The office is the authoritative source for billing and collection, while the Department of Assessment handles the underlying assessment, exemptions, and appeals.

Key Points About Levittown Tax Due Dates

• Due dates are printed on the most recent tax bill.
• Two main billing cycles are issued each year.
• Late payments incur penalties and interest.
• Online payments are posted on the same day.
• The Receiver of Taxes is the official source for due date questions.

Levittown Property Tax Records Request

Homeowners can request copies of Levittown property tax records directly from the Nassau County Department of Assessment. The office can provide copies of the current assessment record, historical tax bills, exemption certificates, and prior appeal decisions. Records may be requested in person, by mail, or by email, depending on the type of document and the homeowner’s preference.

Many of the most common records, including the current assessment, exemption status, and tax class, are available instantly through the Land Records Viewer. Records that are not available online, such as older exemption applications or historical correspondence, may require a formal request to the Department of Assessment.

For deed-related records, requests should be directed to the Office of the Nassau County Clerk. The Clerk’s office maintains the official property records and can provide certified copies of deeds, mortgages, and liens for a fee. Requests can be submitted in person, by mail, or through the Clerk’s online search portal on the official Nassau County website.

Records Available Without a Formal Request

• Current assessed value from the Land Records Viewer.
• Exemption status from the Land Records Viewer.
• Tax class and parcel identifier from the Land Records Viewer.
• Deed images and recorded documents from the County Clerk portal.

Levittown Property Tax Code References

Property tax administration in Levittown is governed by the New York State Real Property Tax Law, with local procedures set by Nassau County and the Town of Hempstead. The Nassau County Charter and Administrative Code establish the role of the Department of Assessment, while the County’s Annual Budget Resolutions set the general tax rates that appear on each bill. School tax rates are set by the local school board and submitted to the county for collection.

Homeowners who want to read the underlying statutes and local codes can find the New York State Real Property Tax Law on the state Department of Taxation and Finance website. The Nassau County website publishes local laws, budget documents, and the annual General Tax Rates that determine the Levittown tax bill. Reviewing these documents can help residents understand the legal basis for their bill and the procedures for any appeal or exemption filing.

For complex tax issues, including exemptions, appeals, and delinquencies, many homeowners consult a qualified tax professional or attorney. While the Department of Assessment and the County Clerk are happy to answer procedural questions, they cannot provide legal advice about a specific situation.

Authoritative Sources for Levittown Tax Code Information

• New York State Real Property Tax Law.
• Nassau County Charter and Administrative Code.
• Annual Nassau County General Tax Rates.
• Local school district budget documents and resolutions.
• Town of Hempstead local laws and special district rules.

Contact, Local Details, and Map

The Nassau County Department of Assessment is the primary office for questions about Levittown property tax assessments, exemptions, and appeals. Contact details for this office are published on the official Nassau County website and should be verified directly before submitting official correspondence.

• Department Name: Nassau County Department of Assessment
• Official Website URL: https://www.nassaucountyny.gov

The Nassau County Assessment Review Commission (ARC) hears property tax appeals. The ARC office is located at 240 Old Country Road, 5th Floor, Mineola, NY 11501, and appeals can be filed online at nassaucountyny.gov/arc/arow. Homeowners should consult the official county website for the most current phone number, email address, and office hours.

The Office of the Nassau County Clerk is the official custodian of deeds, mortgages, and recorded documents for Levittown properties. C

ontact information for the Clerk’s office is available on the official Nassau County website.

• Department Name: Office of the Nassau County Clerk
• Official Website URL: https://www.nassaucountyny.gov

The Hempstead Town Receiver of Taxes collects property taxes for Nassau County, the Town of Hempstead, 99 special districts, and 33 school districts, and disburses the monies to school district treasurers and other districts. Contact information for the Receiver of Taxes is published on the Town of Hempstead’s official website at hempsteadny.gov.

Frequently Asked Questions

Levittown Property Tax information is managed by the Nassau County Department of Assessment. Residents can view assessments, pay bills, request exemptions, and file grievances online. Knowing how to contact the tax office, use the Land Records Viewer, and meet filing deadlines helps avoid penalties and can lower your tax bill.

What is the best way to view my Levittown property tax assessment online?

Visit the Land Records Viewer at https://lrv.nassaucountyny.gov. Enter the address or the SBL number to see the current assessed value, tax class, and any exemptions. The site also shows parcel boundaries and past assessment history. Use the “Print” button to keep a copy for your records before the annual deadline.

How do I pay my Levittown property tax bill electronically?

Log in to the Nassau County online payment portal linked from the Department of Assessment website. Enter your parcel ID, choose a payment method, and confirm the amount. Payments are processed instantly, and you receive an email receipt. Paying before the due date prevents interest charges.

Where can I find the Levittown homestead exemption form and deadline?

The homestead exemption form is available on the Nassau County assessment site under “Exemptions.” Submit the completed form to 240 Old Country Road, 4th Floor, Mineola, NY 11501, or email ncfield@nassaucountyny.gov. Applications must be filed by the January deadline each year; late submissions are not accepted.

What steps should I follow to appeal a Levittown property tax assessment?

First, review your assessment on the Land Records Viewer. Gather evidence such as recent sales, appraisals, or repair invoices. Then file an “Application for Correction of Assessment” through the AROW system (https://www.nassaucountyny.gov/arc/arow). The appeal window opens once the tentative roll is released, typically January 2, and closes March 2, 2026. Keep a copy of all documents for the hearing.

How can I contact the Levittown tax collector for questions about my bill?

Call the Nassau County Department of Assessment at (516) 571-1500. Email inquiries to ncfield@nassaucountyny.gov. For in‑person help, visit the office at 240 Old Country Road, 4th Floor, Mineola, NY 11501 during regular business hours. Representatives can verify your account, explain charges, and guide you through payment or grievance options.